Complaints & Claims

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  • Wednesday, 22 February 2023 14:17

MSA University - Complaints & Claims

Process for Writing Complaints & Claims:

The process for writing complaints and claims for MSA computer science faculty:

 

Identify the issue: First, identify the specific problem or issue you want to raise. It could be related to a particular course, a faculty member, or any other aspect of your experience in the computer science faculty.

 

Gather information: Collect all relevant information that supports your complaint or claim. This may include emails, course materials, or any other documentation related to the issue. Review policies and procedures: Check the policies and procedures of the computer science faculty to understand the process for filing a complaint or claim. This information should be available on the faculty website or through the administration office.

 

Draft your complaint or claim: Use a clear and concise language to draft your complaint or claim. Include specific details and examples to support your case. Be respectful and professional in your tone and avoid using emotional language or making personal attacks.

 

Submit your complaint or claim: Submit your complaint or claim to the relevant authority or office in the faculty, such as the head of the department or the dean of the faculty. Follow the submission guidelines and provide all necessary documentation to support your case.

 

Please Fill in this form :https://docs.google.com/forms/d/e/1FAIpQLSfp89mKw6VQt2DR9iMpUdIUHC_JzQeJgomg9GhB9JnytRXSZw/viewform?usp=sf_link

 

Follow up: After submitting your complaint or claim, follow up with the relevant authority or office to ensure it is being processed.

 

Be patient and allow sufficient time for the review process to take place.

 

If you don't receive a response within a reasonable time frame, you may consider reaching out for an update by sending email to This email address is being protected from spambots. You need JavaScript enabled to view it. Or call us at 01289777684